Answer :
Trackball is the main controller in BlackBerry. If the trackball is stuck, I’m sure it is not comfortable anymore. Usually it is covered with dust or maybe grime. People usually clean it with dripping alcohol on it. Cleaning process sometimes can be done by using blower or dust-off tube.

During this time, you can use shortcut button to maintain your BlackBerry. Before that, you have to deactivate ‘Dial from Home Screen’ feature.

So you ask this question for sure : “How can I do that without a trackball?” It’s very simple. Click on [Phone/Send] button (green phone icon). Click on [BlackBerry] button, press [O] to open Options, press [Enter]. Press [Enter] again on [General Options]. By pressing [Enter] for several times, move your cursor onto ‘Dial from Home Screen’ option. If you have selected the opton, press [Alt]. Press [N] if you select [No] and then press [Enter].

Press [Escape] and then press [S] to select [Save]. Now you can use Homescreen Shortcut facility. Below this you can find all shortcut that often be used in maintaining a BlackBerry.

[A]ddres Book , [B]rowser, [C]ompose Message, Memo Pa[D], [E]nterprise Messenger v2, Pro[F]iles, [G]oogle Talk, [H]elp, AOL [I]nstant Messenger, Loc[K], Ca[L]endar, [M]essages, BlackBerry Messe[N]ger, [O]ptions, Enterprise Messenger [Q], Ala[R]m, [S]earch, [T]asks, Calc[U]lator, Sa[V]ed Messages, [W]AP Browser, Windows Live Messenger [X], [Y]ahoo Messenger

Answer :
It has high possibility that the cache from previous browsing is accumulate. You can delete this easily. Click on [BlackBerry] button until a menu shows up. Choose [Options] – [Cache Operations]. Move your pointer on the ‘Content Cache’ options and choose [Clear].

In this menu, you can also clear the browser cache and cookies. If you done finish clearing, choose [Escape] until you see ‘Cleaning Memory’ confirmation. After the cleaning is done, I’m sure your browster in the maximal speed.

Answer :
You can seprate it by clicking on [Options] – [General Options], choose ‘SMS and Email Inboxes’ then choose ‘Separate’ option. This action will separate the SMS messages and e-mails in a different folder.

Answer :
A BlackBerry can be used to send a MMS. If you have this problem, make sure your MMS feature has been activated by your BlackBerry’s service. If it is settled, the next step is checking the Service Book MMS. Click on [Options] – [Advanced] – [Browser Push] and make sure the ‘Enable Push’ option has been enabled.

Don’t forget to check the MMS setting too. [Options] – [MMS], set the ‘Multimedia Reception and Automatic Retrival’ option in ‘Always’ condition.

Answer :
This will happen if you buy a locked BlackBerry, so you can only use it with specific SIM card from one operator. You can see if the BlackBerry is locked or no. Click on [Options] – [Advanced Options] – [SIM Card] in that screen, type MEPD. If you find a lot of menu are in ‘Enabled’ state, that means the BlackBerry is still being locked. Get your BlackBerry to the one of the BlackBerry’s service.

Answer :
A lavish battery is an ordinary thing, but you can prevent it. Like any other devices with screen, it is better if you turn off the backlight. Set the backlight time so it will turn of faster after you are not using it.

How? Click [Options], choose [Screen/Keyboard]. In the ‘Screen/Keyboard’ menu, change the ‘Backlight Timeout’ become 10 or 20 seconds. Press [Escape] and then choose [Save]. After you do this, your battery life and power is more strong.

Answer :
This case sure can be done easily. Even you have registered PIN number and IMEI in the previous service. The important thing is to manage the BIS account in BlackBerry service. Why? Because that account save all the e-mail’s information that will be ‘pushed’ to your phone.

To migrate from the previous service, you must stop the previous service first (Go to the office or via sms). After the service is stopped, you must ask the previous service to ‘release’ your PIN. Then change the SIM card with the new operator.

Do the registration in the new BlackBerry’s service. After your card has been activated, register your BIS account.

Answer :
If your BlackBerry has operating system version under 4.2, you have to save all the telephone number using country code ( you won’tt face this problem if your OS have higher version than 4.2). Example : if you want to save Indonesia’s extension, you have to save it  -> +6281xxxxxx, it is not 081xxxxxx. It’s also the same with fixed line number.

To change the number, Click on the [Call/send] button (green phone icon), click on [BlackBerry] button, choose [Options]. Choose [Smart Dialing] option. In this menu, change the ‘Country Code’ to any extension you want to input and ‘National Length’. Save this arrangement with choosing [Escape] – [Save].

Answer :
This thing happens when all your files are saved in virtual memory not in the fixed memory. This is automatic mechanism which is done by this phone to loose the memory storage. BlackBerry gives a virtual memory for e-main and chatting. Side by side, the virtual memory will get full, and the phone will automatically flush it.

You can check the virtual memory status in [Options] – [Status]. Look at the ‘File Free :’ when the number beside this ‘File Free’ reach to zero, the automatic mechanism will work and it will delete all files in the virtual memory. This is important, so you can always accept the new e-mails and messages.

SOLUTION
Make sure you have enough virtual space. There are few things you can do.

First, delete all the unused applications. To see the applications list, [Options] – [Advance Options] – [Applications]. To delete the application, choose [BlackBerry] button and click [Delete].

Second, change the e-mail saving duration. Choose [Messages], click [BlackBerry] button – [Options] – [General Options]. In ‘Keep Messages’ menu, change the saving duration (the lowest is 15 days).
Deleting the logs and internet’s cache can also decrease the virtual memory storage. To do this, go to the main screen. Hold [Alt] button and click this following letters subsequently, [L] – [G] – [L] – [G] and then click [BlackBerry] button – [Clear Log]. Don’t forget to delete your chatting’s log after you finish using it.

First, Do new HRT (House Routing Table) you must register again in BlackBerry service to RIM server. This thing has to be done in browsing, chatting, and email features that aren’t work properly.

How? Choose [Options] from the main menu – [Advanced Options] – [Host Routing Table]. Click BlackBerry option button (to show the option), Choose [Register Now].

Second, Resend the service book. This action is very useful to update BlackBerry’s services that you use inside your BlackBerry.
How? Choose [E-mail Settings]. Then it will connect to the RIM server. Login with your usename and password from your BlackBerry subscription. Click [Service Book] link, choose [Send Service Book]. Wait the process until you find [DONE] in a message box.

Third, loose and set your battery. This is the last thing if 2 options above don’t work. Doing this action you will do ‘Hot Reboot’ process for your BlackBerry. Where the phone will be restarted. Make sure you turn off your Blackberry first.